CAQA Vantage Property Services
Vantage Property Services is a full-service property group in South East Queensland. The real estate arm sells and leases residential and small commercial property and manages a rent roll of around 1,900 tenancies for private landlords. The strata division manages 84 body corporate schemes from six-unit walk-ups to 200-lot tower communities. The facilities arm provides contract cleaning, concierge and security patrols to office towers, shopping centres, residential towers and body corporates, and the surveying and spatial team delivers boundary, construction and title surveys for developers and homeowners. Clients deal with one account manager across all services.
The group runs from a head office in Brisbane and branch offices in Southport and Maroochydore. It is organised into six departments: Sales and Leasing, Residential Property Management, Strata and Body Corporate Management, Cleaning and Facilities Services, Security and Concierge Services, and Surveying and Spatial Services. Offices open 8:30 am to 5:30 pm Monday to Friday with Saturday inspections and auctions. Cleaning crews work early morning and evening shifts in commercial buildings, and the security control room and patrol teams operate 24 hours a day, seven days a week, on a rotating roster.
Vantage holds a real estate agency licence and its salespeople, property managers and auctioneers are registered under the Property Occupations Act 2014. Trust accounts are audited every year and reconciled every month. Strata managers work to the Body Corporate and Community Management Act 1997, and security staff hold licences under the Security Providers Act 1993. The registered surveyor signs every cadastral plan. A single quality and safety system covers all divisions, with controlled documents, a key and access register, chemical registers, an incident log, monthly WHS committee meetings and annual internal audits, and all client and tenant information is handled under the Privacy Act 1988.