Simulated workplaceCAQA Vantage Property Services is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
CPPCAQA VantageSimulated workplace
Simulated workplace
Staff directory

The people

Ten roles you will work with. Sign in as any of them to personalise the workspace. All people are fictional.

Every person here is fictional. Names, roles and biographies were invented by CAQA for the simulation and do not describe any real person.
HM

Helen Marchetti

General Manager and Licensee
Executive · she/her

Licensed real estate agent who founded Vantage in 2007 and holds the agency licence, overseeing the trust accounts, the strata portfolio and the facilities divisions.

BO

Ben Okonkwo

Sales and Leasing Manager
Sales and Leasing · he/him

Registered auctioneer and salesperson who has led the sales team for seven years and calls most of the Saturday auctions across the three offices.

PV

Priya Venkatesan

Head of Property Management
Residential Property Management · she/her

Runs the rent roll and the property management team, joined Vantage in 2012 and represents the agency at tribunal hearings when disputes cannot be resolved.

CR

Callum Reid

Strata Manager
Strata and Body Corporate Management · he/him

Manages the largest schemes in the portfolio, including Riverbend Towers, and has chaired body corporate meetings for Vantage for nine years.

MC

Mei-Ling Chow

Cleaning Operations Manager
Cleaning and Facilities Services · she/her

Started as a cleaner on the Northgate contract in 2010 and now runs rostering, quoting, chemical safety and quality inspections for every cleaning site.

DF

Darren Fitzgerald

Security Operations Manager
Security and Concierge Services · he/him

Former control room supervisor with a security management background, he has run the patrol teams, the control room and licence compliance for five years.

AS

Anika Sorensen

Surveying Manager and Registered Surveyor
Surveying and Spatial Services · she/her

Registered cadastral surveyor who signs every plan the team lodges and has led the surveying division since it was set up in 2016.

JP

Josh Palmer

Property Manager
Residential Property Management · he/him

Manages a portfolio of 190 tenancies on the Gold Coast, handles most of the team's urgent repair calls and has been with Vantage for four years.

RD

Rosa Delgado

Cleaning Team Leader
Cleaning and Facilities Services · she/her

Leads the evening crew at Northgate Commercial Tower, trains new cleaners on chemicals and equipment and has been on the contract for six years.

KT

Kai Tanaka

Security Officer and Concierge
Security and Concierge Services · they/them

Licensed security officer on the Riverbend Towers concierge desk and the night patrol roster, with three years at Vantage and first aid and control room training.