Simulated workplaceCAQA Vantage Property Services is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
CPPCAQA VantageSimulated workplace
Simulated workplace
Simulated Business Resources

For trainers and assessors

How to use CAQA Vantage Property Services with your students, what is included, and the mapping to the Property Services Training Package.

CPP release 18.0BuildSkills Australia
What is included

One simulated business, ready for assessment

A complete fictional employer

Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.

14 controlled documents

Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.

5 working systems

Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.

Inbox, notices and calendar

Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.

8 assessment scenarios

Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.

Mapping to current units

Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.

How to use it

A typical delivery pattern

  1. Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
  2. Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
  3. Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
  4. Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
  5. Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
  6. Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Unit mapping

Scenarios mapped to current units

Codes and titles were taken from training.gov.au on 10 September 2026 (Property Services Training Package, release 18.0, developed by BuildSkills Australia). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.

ScenarioLevelUnits of competencyQualifications
Process a tenancy application and prepare the lease
Residential Property Management
EntryCPPREP3101 Assist in listing and marketing properties for lease
CPPREP3001 Comply with ethical practice in real estate
CPPREP3002 Communicate effectively to support customer service in real estate
CPPREP3104 Assist with maintaining and protecting condition of managed properties
CPP31519 Certificate III in Real Estate Practice
Conduct a routine inspection and follow up maintenance
Residential Property Management
IntermediateCPPREP4123 Manage tenancy
CPPREP4122 Manage tenant relationships
CPPREP3105 Assist with property inspection
CPPREP4506 Manage offsite and lone worker safety in real estate
CPPREP3104 Assist with maintaining and protecting condition of managed properties
CPP41419 Certificate IV in Real Estate Practice
CPP31519 Certificate III in Real Estate Practice
Appraise a tenanted house and prepare the listing
Sales and Leasing
AdvancedCPPREP4101 Appraise property for sale or lease
CPPREP4102 Market property
CPPREP4103 Establish vendor relationships
CPPREP4003 Access and interpret legislation in real estate
CPPREP4002 Access and interpret ethical practice in real estate
CPP41419 Certificate IV in Real Estate Practice
Prepare the Riverbend Towers AGM notice, budget and motions
Strata and Body Corporate Management
AdvancedCPPSCM4045 Facilitate strata community meetings
CPPSCM4086 Coordinate preparation of strata community budgets
CPPSCM4009 Access and interpret legislation in strata community management
CPPSCM4084 Administer insurance for strata communities
CPPSCM4087 Facilitate operation of strata community committees
CPP40521 Certificate IV in Strata Community Management
Complete an evening cleaning shift at Northgate Commercial Tower
Cleaning and Facilities Services
EntryCPPCLO3102 Clean hard floors
CPPCLO3104 Clean high-touch surfaces
CPPCLO3100 Maintain cleaning storage areas
CPPCLO3105 Clean glass surfaces
CPPCMN2002 Participate in workplace safety arrangements
CPP30321 Certificate III in Cleaning Operations
Assess, estimate and quote a periodic cleaning program
Cleaning and Facilities Services
AdvancedCPPCLO4101 Estimate and quote cleaning service
CPPCLO4100 Organise and monitor cleaning tasks
CPPCLO4112 Assess cleaning products and equipment to meet cleaning service requirements
CPPCLO4111 Strip and seal hard floors
CPPCLO4102 Supervise cleaning staff
CPP40421 Certificate IV in Cleaning
Run a concierge shift and respond to an access incident
Security and Concierge Services
IntermediateCPPSEC2109 Monitor and control access and exit of persons and vehicles from premises
CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations
CPPSEC2101 Apply effective communication skills to maintain security
CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security
CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team
CPP20218 Certificate II in Security Operations
CPP31318 Certificate III in Security Operations
Provide field support for a boundary re-establishment survey
Surveying and Spatial Services
IntermediateCPPSSI3015 Collect basic surveying data
CPPSSI3016 Provide field support services for surveying and spatial projects
CPPSSI3020 Perform simple surveying and spatial computations
CPPSSI4030 Operate surveying equipment
CPPSSI4040 Collect spatial data using a total station
CPP30226 Certificate III in Surveying and Spatial Information Services
CPP41721 Certificate IV in Surveying and Spatial Information Services
Qualifications

All 37 current qualifications in CPP

The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.

CodeTitleLevelStatus here
CPP20126Certificate II in Surveying and Spatial Information ServicesCertificate IIAdaptable
CPP20218Certificate II in Security OperationsCertificate IIFeatured here
CPP20326Certificate II in Technical SecurityCertificate IIAdaptable
CPP20521Certificate II in Fire Protection Inspection and TestingCertificate IIAdaptable
CPP30119Certificate III in Urban Pest ManagementCertificate IIIAdaptable
CPP30226Certificate III in Surveying and Spatial Information ServicesCertificate IIIFeatured here
CPP30321Certificate III in Cleaning OperationsCertificate IIIFeatured here
CPP30519Certificate III in Technical SecurityCertificate IIIAdaptable
CPP30619Certificate III in Investigative ServicesCertificate IIIAdaptable
CPP30719Certificate III in Waste ManagementCertificate IIIAdaptable
CPP30821Certificate III in Fire Protection Inspection and TestingCertificate IIIAdaptable
CPP31218Certificate III in Swimming Pool and Spa ServiceCertificate IIIAdaptable
CPP31318Certificate III in Security OperationsCertificate IIIFeatured here
CPP31418Certificate III in Close Protection OperationsCertificate IIIAdaptable
CPP31519Certificate III in Real Estate PracticeCertificate IIIFeatured here
CPP40121Certificate IV in Residential DraftingCertificate IVAdaptable
CPP40421Certificate IV in CleaningCertificate IVFeatured here
CPP40521Certificate IV in Strata Community ManagementCertificate IVFeatured here
CPP40719Certificate IV in Security ManagementCertificate IVFeatured here
CPP40821Certificate IV in Access ConsultingCertificate IVAdaptable
CPP40919Certificate IV in Waste ManagementCertificate IVAdaptable
CPP41126Certificate IV in Home Energy Efficiency and SustainabilityCertificate IVAdaptable
CPP41319Certificate IV in Swimming Pool and Spa ServiceCertificate IVAdaptable
CPP41419Certificate IV in Real Estate PracticeCertificate IVFeatured here
CPP41519Certificate IV in Security Risk AnalysisCertificate IVAdaptable
CPP41619Certificate IV in Urban Pest ManagementCertificate IVAdaptable
CPP41721Certificate IV in Surveying and Spatial Information ServicesCertificate IVFeatured here
CPP50121Diploma of SurveyingDiplomaAdaptable
CPP50221Diploma of Spatial Information ServicesDiplomaAdaptable
CPP50619Diploma of Security Risk ManagementDiplomaAdaptable
CPP50721Diploma of Access ConsultingDiplomaAdaptable
CPP50921Diploma of Building DesignDiplomaAdaptable
CPP51122Diploma of Property (Agency Management)DiplomaFeatured here
CPP51222Diploma of Bushfire Protection AssessmentDiplomaAdaptable
CPP60121Advanced Diploma of SurveyingAdvanced DiplomaAdaptable
CPP60421Advanced Diploma of Building DesignAdvanced DiplomaAdaptable
CPP80221Graduate Diploma of Building DesignGraduate DiplomaAdaptable
Delivery format

Delivery and LMS compatibility

Hosted web application

Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.

LMS ready

Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.

Privacy by design

Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.

Accessibility and motion

Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.

Licensing

Licensing and usage

RTO licence

Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.

Intellectual property

All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.

Customisation

Branding and customisation

Branding

A private copy with the RTO's own business name, colours and logo can be produced on its own address.

Content

Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.

Integration

Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.

FAQ

Questions trainers ask

How do trainers use the Vantage site with a class?

Assign each student a scenario role, point them to the inbox message that starts it and let them work through the tasks using the document library and the five systems. The records they create are the evidence, and the assessor notes on each scenario tell you what to look for.

How do students sign in?

Students sign in with the access details your RTO issues for the simulated workplace. Every record a student enters in the systems is stored under their own name, so an assessor can see who entered what and when.

How are records kept and can students see each other's work?

The five systems store seed records and each student's own entries. By default a student sees the seed data and their own work. A trainer can switch a class to a shared workspace when a group task, such as a full shift log for a security team, needs everyone to see the same records.

How do I reset the site for a new cohort?

Use the reset option in the trainer console to return every system to its seed records. Export any evidence you need first, because resetting removes student entries. Documents, inbox, notices and the calendar are not affected.

Can I customise the documents, people or scenarios?

Yes. Trainers can edit any document, rename people, change calendar dates and write new scenarios or adjust tasks. If you map new scenarios to units, copy the unit codes and titles exactly as they appear on training.gov.au.

Which units and qualifications does the site support?

The scenarios map to units from the Property Services Training Package across real estate practice, strata community management, cleaning operations, security operations and surveying and spatial information services. Each scenario lists its units and the qualifications it suits, and the About page lists the qualifications the workplace supports best.

Talk to CAQA

Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.