Simulated workplaceCAQA Vantage Property Services is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
CPPCAQA VantageSimulated workplace
Today at Vantage
1,900 properties under management
  • Property and Tenancy Register8
  • Maintenance and Work Orders8
  • Strata Schemes and Levies Register8
  • Incident, Hazard and Security Log8
Simulated workplace
Real estate, strata, cleaning, security and surveying

Every property, professionally managed

Vantage Property Services is a full-service property group in South East Queensland.

Founded 200796 office and field staff plus 140 casual cleaning and security staffHead office, Brisbane CBD, QueenslandGold Coast office, Southport, Queensland
1,900
Properties under management
residential tenancies
84
Strata schemes
from 6 to 200 lots
19
Years operating
founded 2007
62
Sites cleaned or patrolled nightly
across three regions
Who we are

CAQA Vantage Property Services, real estate, strata, cleaning, security and surveying

Vantage Property Services is a full-service property group in South East Queensland. The real estate arm sells and leases residential and small commercial property and manages a rent roll of around 1,900 tenancies for private landlords. The strata division manages 84 body corporate schemes from six-unit walk-ups to 200-lot tower communities. The facilities arm provides contract cleaning, concierge and security patrols to office towers, shopping centres, residential towers and body corporates, and the surveying and spatial team delivers boundary, construction and title surveys for developers and homeowners. Clients deal with one account manager across all services.

The group runs from a head office in Brisbane and branch offices in Southport and Maroochydore. It is organised into six departments: Sales and Leasing, Residential Property Management, Strata and Body Corporate Management, Cleaning and Facilities Services, Security and Concierge Services, and Surveying and Spatial Services. Offices open 8:30 am to 5:30 pm Monday to Friday with Saturday inspections and auctions. Cleaning crews work early morning and evening shifts in commercial buildings, and the security control room and patrol teams operate 24 hours a day, seven days a week, on a rotating roster.

Trust

Owners' money, tenants' bonds and body corporate funds are handled to the letter of the law and reconciled to the cent.

Respect

Tenants, residents, cleaners and security officers are treated as people first, and privacy is protected in every interaction.

Reliability

Inspections, meetings, patrols, cleans and surveys happen when they are scheduled and are recorded when they are done.

Safety

Lone workers, night shifts, chemicals and confrontations are managed with planning, training and support, not luck.

What we do

Services and operations

To look after every property, owner, tenant and resident in our care with skill, honesty and attention to detail.

Residential sales and auctions

Appraisals, marketing campaigns, open homes, private treaty and auction sales for houses, units and townhouses, run by licensed salespeople and a registered auctioneer.

Residential property management

Tenant selection, lease preparation, bond lodgement, rent collection, routine inspections, maintenance coordination and end of tenancy for a rent roll of around 1,900 properties.

Strata and body corporate management

Committee support, general meetings, levy budgets, insurance, maintenance contracts, by-law enforcement and record keeping for 84 schemes across South East Queensland.

Commercial and residential cleaning

Daily and periodic cleaning of office towers, shopping centres, common property and end of lease properties, including hard floor, carpet, glass and high-touch surface programs.

Security, patrols and concierge

Licensed static guards, mobile patrols, alarm response and front-of-house concierge for commercial towers and residential communities, coordinated from a 24-hour control room.

Surveying and spatial services

Boundary identification, title re-establishment, construction set-out, as-constructed surveys, subdivision plans and spatial data services under a registered surveyor.

Clients and partners (all fictional)
Riverbend Towers Body CorporateMerriwa HoldingsCoastline Retail CentresNorthgate Commercial TowerSandhurst Family Property TrustBrightwater DevelopmentsRiverbend Towers Body CorporateMerriwa HoldingsCoastline Retail CentresNorthgate Commercial TowerSandhurst Family Property TrustBrightwater Developments

Notice board All notices

  • Compliance Trust account audit fieldwork starts 5 October
    10 September 2026
  • Safety Duress app upgrade and check-in reminder
    8 September 2026
  • Operations Riverbend Towers AGM preparation
    9 September 2026

Coming up Calendar

  • 16/09Brightwater Stage 3 boundary pegging
    6:30 am, Brightwater Stage 3 subdivision, Coomera
  • 17/09WHS committee meeting
    8:30 am, Boardroom, Brisbane head office
  • 22/09Routine inspection, 14 Wattle Court
    10:30 am, Coomera
  • 24/09Northshore Business Park extraordinary general meeting
    6:00 pm, Northshore Business Park meeting room
For trainers and assessors

Mapped to the Property Services Training Package

Every scenario lists the current units of competency and qualifications it supports, with assessor notes and a printable evidence summary. Use it with your own assessment tools or ask CAQA for a matched kit.

Training packageCPP release 18.0
Qualifications listed11 of 37 current
Units mapped38
Documents15